Chino Valley Smile Center Privacy Policy

Chino Valley Smile Center (“we,” “us,” or “our”) is committed to protecting the privacy and security of every person who visits our website at www.chinovalleysmilecenter.com or contacts our practice. This Privacy Policy explains what information we collect, how we use it, how we protect it, and what rights you have regarding your personal information.

By using our website, you agree to the practices described in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our site.

Effective Date: June 24, 2026
Last Updated: June 24, 2026

Information We Collect

We collect information in the following ways:

Information you provide directly
When you fill out a contact form, request an appointment, or communicate with our office, we may collect your name, phone number, email address, date of birth, insurance information, and any details you voluntarily include in your message.

Information collected automatically
When you visit our website, our servers and third-party analytics tools may automatically collect your IP address, browser type, device type, operating system, pages visited, time spent on pages, and the URL that referred you to our site. This information is collected using cookies and similar tracking technologies.

Information from third-party tools
We use third-party services such as Google Analytics, Google Search Console, and appointment scheduling tools that may collect data on our behalf in accordance with their own privacy policies.

How We Use Your Information

We use the information we collect to:

Respond to appointment requests, questions, and inquiries
Communicate with you about your visit, treatment, or follow-up care
Improve the content, usability, and performance of our website
Send appointment reminders or confirmational communications you have requested
Comply with applicable legal and regulatory requirements
Detect, prevent, and address technical issues or fraudulent activity on our website

We do not sell your personal information to any third party. We do not use your contact information for unsolicited marketing without your explicit consent.

Protected Health Information and HIPAA

If you are a patient of Chino Valley Smile Center, the health information related to your dental care is protected under the Health Insurance Portability and Accountability Act (HIPAA). Our Notice of Privacy Practices, which is provided separately, governs how we collect, use, and disclose your protected health information (PHI) in connection with your dental treatment.

This website Privacy Policy applies to information collected through www.chinovalleysmilecenter.com and does not replace or supersede our HIPAA Notice of Privacy Practices.

Please do not submit sensitive health information, diagnoses, or treatment details through any web form on this site. For clinical matters, contact our office directly by phone at (909) 435-0189.

Cookies and Tracking Technologies

Our website uses cookies — small text files stored on your device — to improve your browsing experience and help us understand how visitors use our site.

Types of cookies we use:

Essential cookies
Required for the website to function properly. These cannot be disabled.

Analytics cookies
Help us understand which pages are visited most, how long visitors stay, and where they come from. We use Google Analytics for this purpose.

Functional cookies
Remember your preferences to improve your experience on return visits.

You can control cookie settings through your browser preferences. Disabling certain cookies may affect the functionality of some parts of our site. You may also opt out of Google Analytics tracking by visiting tools.google.com/dlpage/gaoptout.

How We Share Your Information

We do not sell, rent, or trade your personal information. We may share information in the following limited circumstances:

Service providers
We work with trusted third-party vendors who assist us in operating our website, sending appointment communications, and analyzing site traffic. These vendors are contractually obligated to use your information only as directed by us and to maintain appropriate security.

Legal compliance
We may disclose your information when required to do so by law, court order, or government request, or when we believe disclosure is necessary to protect the rights, property, or safety of Chino Valley Smile Center, our patients, or the public.

Business transfers
In the event of a merger, acquisition, or sale of all or part of our practice, your information may be transferred as part of that transaction. We will notify you of any such change.

We do not share your information with dental insurance companies, advertisers, or data brokers.

Data Security

We take the security of your personal information seriously. We implement reasonable administrative, technical, and physical safeguards to protect the information we collect from unauthorized access, disclosure, alteration, or destruction.

No method of data transmission over the internet or method of electronic storage is completely secure. While we work to protect your information using commercially acceptable means, we cannot guarantee its absolute security. If you believe your information has been compromised, please contact our office immediately at (909) 435-0189.

We encourage you not to share sensitive personal or health information through any online contact form.

Third-Party Links

Our website may contain links to third-party websites, including Google Maps, patient portal platforms, and social media platforms such as Facebook, X (Twitter), and YouTube. These links are provided for your convenience only.

Chino Valley Smile Center has no control over the content or privacy practices of third-party websites and is not responsible for their privacy policies or practices. We encourage you to review the privacy policy of any third-party site you visit.

Children’s Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has submitted personal information through our website, please contact us immediately at (909) 435-0189 and we will take steps to delete that information.

California Privacy Rights

If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including:

The right to know what personal information we collect, use, and disclose
The right to request deletion of your personal information, subject to certain exceptions
The right to opt out of the sale of your personal information (we do not sell personal information)
The right to non-discrimination for exercising your privacy rights

To exercise any of these rights, contact us using the information in Section 11. We will respond to verified requests within 45 days as required by law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes, we will update the “Last Updated” date at the top of this page.

We encourage you to review this policy periodically. Continued use of our website after any changes are posted constitutes your acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy, want to exercise your California privacy rights, or have a concern about how your information has been handled, please contact us:

Chino Valley Smile Center
12850 10th Street, Suite B-1
Chino, CA 91710

Phone: (909) 345-3685
Email: info@chinovalleysmilecenter.com
Website: www.chinovalleysmilecenter.com